Paperwork submission may be done using any of the 3 methods listed below.
Option 1 – Transflo Express or Transflo Mobile+ App (Code: MMOT)
- Available at participating truck stops and via mobile app (check locations at www.TransfloExpress.com).
- Keep the Transflo barcode on the first page to ensure proper routing.
Option 2 – Email submission to mtisettlement@mamotransportation.com
- All paperwork must be submitted in PDF format. (JPG or JPEG images cannot be processed.)
- You can scan your documents or convert them into PDF format by using a mobile app such as “Cam Scanner” or the “Notes” app on an Apple device.
Option 3 – Direct Fax – (866) 450-3850
- Fax all paperwork (Bill of Lading, trip reports, receipts, logs, etc.) for one load at a time.
- Important – This is the only fax number to use. Please do not fax paperwork to your agent or to the dispatch fax number; it will not be received and processed.
- After faxing, please confirm that your fax was received.
- For weekend and Monday submissions, please call the Settlement Department after 1:00 pm on Monday.
- For Tuesday through Friday submissions, call at least 30 minutes after faxing to confirm receipt.
Important Reminders
- Receipt Requirements: Handwritten and prepaid receipts will not be reimbursed. Please ensure that all receipts are clear, computer-generated, and please write the load number on all receipts.
- Expenses Eligible for Reimbursement: We will reimburse fuel, tolls, DEF fluid, additives, and permits that are purchased after the unit has been picked up provided the receipts are proper.
- Cover Sheet: Please use the cover sheet as the first page submitted with all paperwork. You can access the cover sheet by clicking on the Mamo Forms link on the right side of this page and then selecting Cover Page once you get to the Mamo Forms page.
- Submission Deadline: Please submit all documents as soon as possible to avoid delays in final settlement. Delayed submissions may result in delayed settlement.
- Log submission: Settlements will be held if your logs are delinquent until the safety department indicates that your logs are current. You may contact the safety department to inquire about the status of your logs.